Pacific United Power (619) 415-9647 Get a free quote

Privacy notice

Effective October 26, 2026

Pacific United Power LLC (“we”) runs pacificunitedpower.com. This notice covers what the site collects, why, who we share it with and the choices you have.

What we collect

  • When you ask for an estimate: your first name, mobile number, email if you give it, your address and your answers (whether you own the home, your utility, your bill range), plus any time you ask us to call.
  • When you upload a bill to the bill decoder: the file itself and what is printed on it, which can include the account holder’s name, service address, account number, usage and charges. We also keep the address you typed and the figures you confirm.
  • When you type numbers into the decoder instead: nothing leaves your browser.
  • When you visit: the page you came from, any campaign tags in the link and a random browser ID kept in your browser’s storage for 90 days, so we can tell which ad or link brought you. Our host also briefly records your IP address to stop abuse. We use no advertising cookies or tracking pixels.

We don’t ask for Social Security numbers, bank or card details, or passwords, and we don’t use what we collect to infer anything sensitive about you.

How we use it

To text or call you about your home’s solar, battery and efficiency options; to read your bill and show what you really pay; to prepare a review you ask for; to keep a record of your consent; and to keep the site working and secure.

How your bill is read

An uploaded bill is read by an AI service (Anthropic’s Claude) that turns it into figures. You see the figures and can correct them before anything else happens. The reading is never used to decide anything about you on its own; a person reviews it before any proposal.

Who we share it with

  • Service providers that work for us: Cloudflare (hosting and security), Notion (where we keep leads and uploads) and Anthropic (bill reading). They may use it only to provide their service to us.
  • An installer or financing partner, only when you ask us to prepare a proposal, and only what they need for it.
  • When the law requires it.

We don’t sell your personal information or share it for cross-context advertising.

Texts and calls

We text or call only if you check the consent box, and consent is never a condition of buying anything. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Your mobile number and text consent are never shared with or sold to anyone for their marketing.

How long we keep it

Leads and uploaded bills: up to two years after we last hear from you, unless you become a customer, when we keep what your project needs. Consent records: five years, as proof of what you agreed to. Abuse logs by IP address: about a day.

Your rights

California residents can ask to know what we hold about them, to get a copy, to correct it or to delete it, and to opt out of any sale or sharing (we do neither). We treat a Global Privacy Control signal from your browser as that opt-out. Browsers’ “Do Not Track” signals change nothing here, because we don’t track you across sites.

To ask, email contact@pacificunitedpower.com or call (619) 415-9647. We confirm it’s you by matching the phone number or email you gave us, and we answer within 45 days. Someone you authorize in writing can ask for you. We won’t treat you differently for asking.

Children

The site is for homeowners. We don’t knowingly collect information from anyone under 16.

Security

Everything travels over encrypted connections and is stored with providers that protect it. No system is perfect, so we keep only what we need.

Changes

If we change this notice, we post the new version here with a new effective date.